No Phishing

Email you may receive from "Card Services for Credit Unions" (CSCU) is a Phishing Scam. The email directs members to click on a link to take a survey, then requests personal account information including card numbers and account numbers. CSCU will never contact you requesting this information. Please call the credit union if you suspect you have received that email. 310-618-9111.

NEW
CUNA Targeted By Scammers
Recently a new email Phishing Scam has emerged claiming to be a survey for CUNA. CUNA is NOT circulating a survey promising to credit $50 to you account. Do not respond to this email as it is a scam. To learn more about Phishing scams, click here to access CUNA's webpage regarding internet scams or contact the credit union at 310-618-9111

MasterCard Offers NEW Online Security Service!

Click here for details!

To Report Lost or Stolen MasterCards or Visa Debit Cards:

MaterCard: 1800 543.5073
Visa Debit Card: 1 800 754.4128

Protect Yourself against internet scams

In an attempt to address the rising cyber crime threat, the FTC (Federal Trade Commission ) on January 10, 2006 unveiled an online tool designed to help consumers avoid becoming victims of Internet scams. The website includes valuable information to protect yourself from fraud as well as interactive tools designed to enlighten you about identity theft, phishing, spam and online-shopping scams.

Click here to access OnGuard Online

Click here to view TCCU Privacy Statements

Multi-Factor Authentication
(Click here for MasterCard FAQ PDF)

Beginning January 1 2007, TCCU will be upgrading its Internet Banking Technology to include additional security known as “Multi-Factor Authentication.” This additional security will be phased in to Home Banking, Free Bill Pay, and MasterCard (ezcard info online bill pay).

Multi-Factor Authentication is an additional layer of security that guards against unauthorized access to your online accounts. In addition to providing login ID and passwords, online-banking users will be required to provide answers to challenge questions or to provide an additional access code known only to them.

Members will be notified by email, in member statements, e-statements, and on the TCCU website regarding the details of this new process.

Please feel free to contact the credit union with any questions about Multi-Factor Authentication or any other Credit Union inquiries you may have.

Click here for a MasterCard EZ Card Info FAQ and step by step instructionds pdf.